Payment and Delivery

Are online payments secure?

Online payments are managed by a specialist partner. For information about security please follow this link: http://www.ogone.be

 

Payments and invoices 

When you subscribe to an online product or you order a publication, we will always send you an invoice. This means that you do not have to pay immediately. Payment methods are detailed on the reverse of the invoice. If you pay online, you will receive an invoice confirming your payment.

 

What are the delivery times?

We will process your order immediately. If there are any problems, we will contact you immediately. The invoice will be sent together with the publication.

 

What are the shipping costs? 

UK delivery is always included. You can even receive our publications if you live outside the UK, though additional postage charges will apply. Please contact our Customer Services department for more information.

 

Other questions…

Haven't found the answer to your question? Please contact our Customer Services department. They'll be happy to help.